At Zenith Enterprise, we strive to provide high-quality products and a smooth shopping experience. If you are not satisfied with your purchase, please read our return and refund policy below:

 

    Returns are accepted only for damaged, defective, or incorrect products.

    The return request must be made within 7 days of delivery.

    A clear unboxing video showing the product condition at the time of opening is mandatory for return approval.

 

    Send us the order details along with the unboxing video as proof.

    Once verified, we will arrange for pickup or provide instructions for returning the product.

 

    The product must be unused and in its original packaging.

    Items without video proof, signs of use, or missing accessories will not be eligible for return.

 

    After receiving and inspecting the returned product, the refund will be credited within 5–7 business days to your original payment method.

    In case of COD orders, the refund will be processed to your bank account.

 

    Products damaged due to customer misuse, normal wear and tear, or without proper video proof will not be accepted.

 

    If you prefer, we can arrange a replacement instead of a refund, subject to stock availability. We will delivered within 5 to 7 business days.